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GEAppliances.com
Problem Possible Causes What To Do
Flames too high or too $GMXVWWKHORZIODPHVHWWLQJ 1 Light the top burners and
low at the LO or continue turning all of
SIMMER setting NOTE: 7KHULJKWVLGHSIMMER the surface knobs to LO or SIMMER.
IODPHVVKRXOGEHVPDOOHU 2 Remove all 4 knobs.
WKDQWKHOHIWVLGHEHFDXVH 3 With a small flat-blade screwdriver,
WKHOHIWVLGHFDQDFFRPPRGDWH turn the valve set screws clockwise
WKHJULOOEXUQHU'RQRW to decrease flame size counter
DGMXVWWKHOHIWVLGHXQOHVV\RX clockwise to increase flame size.
GRQRWKDYHDJULOOPRGXOH Adjust until the flame is about the
same height as the top of the burner.
4 Replace the knobs.
Sparking sound persists
%HVXUHWKHNQRELV • Remove knob by pulling it straight off the stem and
after burner is turned off
LQWKHOFFSRVLWLRQ check the bottom of the knob for any buildup of soil.
Occasional &KDQJLQJEORZHUVSHHG • This is a typical electrical switching noise. This is normal.
sparking sound
Burner flames very %XUQHUSDUWVQRWUHSODFHG • See Care and cleaning of the cooktop section.
large or yellow FRUUHFWO\
Flames are uneven %XUQHUSRUWVPD\EHFORJJHG • See the Care and cleaning section.
)ODPHVHWWLQJPD\QHHG • See Flames too high or too low at the LOW setting
WREHDGMXVWHG in this Troubleshooting Tips section.
Control knobs &RQWUROVLPSURSHUO\VHW • To turn from the OFF position, push the knob in and then turn.
will not turn The knob can only be turned in a counterclockwise direction.
When the knob is at ny other position, it can be turned a in
either direction without being pushed in.
Fan does not work &RUGLPSURSHUO\FRQQHFWHG • Check connections. Turn on power at the fuse box.
RUSRZHUWXUQHGRII
Fan comes on *ULOORUJULGGOHLVEHLQJXVHG • This is normal. The fan will automatically turn on and operate
automatically continuously while the grill burner module is in use.
*ULOORUJULGGOHLV127EHLQJ • Check that sealed burner module is properly seated. See
XVHG surface burner and grill modules section for instructions.
Poor venting &ORJJHGILOWHU • Clean filter per instructions.
+RXVHWRRDLUWLJKW • Open a window slightly to provide fresh air source.
:DOOFDSREVWUXFWHG • Remove blockage from exterior wall cap.
:DOOFDSGDPSHUGRRUVWXFN •
Check exterior wall cap damper door for free movement or obstruction.
'XFWOHQJWKH[FHHGV • Reduce number of elbows to simplify duct run.
UHFRPPHQGHG
HTXLYDOHQWIRRWPD[LPXP
'XFWOHQJWKH[FHHGV • Reduce number of elbows to simplify duct run.
UHFRPPHQGHG
HTXLYDOHQWIRRWPD[LPXP
,QVXIILFLHQWPDNHXS • Sufficient makeup (replacement) air is required for exhausting
UHSODFHPHQWDLU appliances to operate to rating. Check with local building codes,
which may require or strongly advise the use of makeup air.
Areas of discoloration )RRGVSLOORYHUVQRWFOHDQHG • See the Care and cleaning section.
on the cooktop EHIRUHQH[WXVH
Water won’t boil • Cover pan with a lid.
• Turn the downdraft fan OFF until the water begins to boil.
Clockwise
to reduce
flame size
Counterclockwise
to increase
flame size
35
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