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29TROUBLESHOOTING
ENGLISH
Parts & Features
Problem Possible Cause Solutions
Doors will
not close
correctly or
pop open.
Food packages are blocking the
door open.
• Rearrange food containers to clear the
door and door shelves.
Ice bin, crisper cover, shelves,
door bins, or drawers are out of
position.
• Push bins all the way in and put crisper
cover, shelves and drawers into their
correct positions. See the Operation
section for more information.
The doors were removed during
product installation and not
properly replaced.
• Contact the installer to properly install the
doors.
Refrigerator is not leveled
properly.
• Contact the installer to properly level the
refrigerator.
Doors are
difficult to
open.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that
they touch. Rub a thin coat of appliance
polish or kitchen wax on the gaskets after
cleaning.
Door was recently closed.
• When you open the door, warmer air
enters the refrigerator. As the warm air
cools, it can create a vacuum. If the door
is hard to open, wait one minute to allow
the air pressure to equalize, then see if it
opens more easily.
Refrigerator
wobbles
or seems
unstable
Leveling legs are not adjusted
properly.
• Contact the installer to properly level the
refrigerator.
Floor is not level.
• It may be necessary to add shims under
the leveling legs or rollers to complete
installation.
Lights do not
work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED
interior lighting, and service should be
performed by a qualified technician.
The interior
of the
refrigerator is
covered with
dust or soot.
The refrigerator is located near a
fire source, such as a fireplace,
chimney, or candle.
• Make sure that the refrigerator is not
located near a fire source, such as a
fireplace, chimney or candle.
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