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27TROUBLESHOOTING
ENGLISH
Cooling
Problem Possible Cause Solutions
Refrigerator
or Freezer
section is too
warm.
Doors are opened often or for
long periods of time.
• When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within
the compartment. To lessen the effect,
reduce the frequency and duration of door
openings.
Unit is installed in a hot location.
• The refrigerator should not be operated in
temperatures above 110 °F.
A large amount of food or
hot food was added to either
compartment.
• Adding food warms the compartment
requiring the cooling system to run.
Allowing hot food to cool to room
temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly.
• See the Doors will not close correctly or
pop open section in Parts & Features
Troubleshooting.
Temperature control is not set
correctly.
• If the temperature is too warm, adjust the
control one increment at a time and wait for
the temperature to stabilize.
Defrost cycle has recently
completed.
• During the defrost cycle, the temperature
of each compartment may rise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed..
Refrigerator
or Freezer
section is too
cold.
Incorrect temperature control
settings.
• If the temperature is too cold, adjust the
control one increment at a time and wait for
the temperature to stabilize. Refer to the
Control Panel for more information.
Frost or ice
crystals form
on frozen
food (inside
of sealed
package).
Condensation from food with a
high water content has frozen
inside of the food package.
• This is normal for food items with a high
water content.
Food has been left in the freezer
for a long period of time.
• Do not store food items with high water
content in the freezer for a long period of
time.
Frost or ice
crystals form
on frozen
food (outside
of package).
Door is opened frequently or for
long periods of time.
• When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will lead
to frost and condensation. To lessen the
effect, reduce the frequency and duration
of door openings.
Door is not closing properly.
• Refer to the Doors will not close correctly
or pop open section in the Troubleshooting
section.
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