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Faults and what to do about them en
49
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is p (Easy iron) additional programme setting selected (depending on
the model)?
■ Is Á (Silent) additional programme setting or Silent programme selected
(depending on the model)?
■ Is the selected spin speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Residual water in the dis-
penser for care product.
■ Not a fault – effect of the care product not impaired.
■ If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment M is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash/dry cycle.
Not a fault – the programme sequence is optimised for the specific washing/
drying process. This may change the length of the programme shown on the
Touch-Display.
Foam may come out of
the detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Odours, stain formation in
the appliance.
Run the Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■ Is the appliance aligned?
~ "Alignment" on page 19
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed?
~ "Removing the transport locks" on page 15
The Touch-Display indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Circuit breaker fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
Faults Cause/Remedy
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