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13 Trouble-shooting
13.1 What to do if …
This section lists faults that can be solved simply by following the instructions
given. If another fault is displayed or the fault cannot be remedied, please call
Customer Services.
Before calling Customer Services, please note down the error message
in full.
Fxx/Exxx see operating instructions
FNxxxxx xxxxxx.
… the appliance is not working
Possible cause Solution
▪ A household fuse or circuit
breaker has tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the
mains power supply.
▸ Check the power supply.
▪ Demo mode is switched
on.
It is only possible to switch off demo mode with
a safety code.
▸ Call Customer Services.
▪ The appliance is faulty.
▸ Call Customer Services.
… the appliance door cannot be opened
Possible cause Solution
▪ The temperature of the
cooking space is over
300°C.
▸ Wait for it to cool down.
The appliance door cannot be opened until the
temperature of the cooking space has dropped
below 300°C.
▪ Pyrolytic self-cleaning is
running.
▸ Wait until pyrolytic self-cleaning has finished.
73
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