POWERSHOT-ELPH-180-IS User Manual

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BeforeUse

BasicGuide

AdvancedGuide

CameraBasics

AutoMode

OtherShooting

Modes

PMode

PlaybackMode

SettingMenu

Accessories

Appendix

Index

Troubleshooting

Ifyouthinkthereisaproblemwiththecamera,rstcheckthefollowing.

If the items below do not solve your problem, contact a Canon Customer

Support Help Desk.

Power

Nothinghappenswhenthepowerbuttonispressed.

• Conrmthatthebatterypackischarged(=

11).

• Conrmthatthebatterypackisinsertedfacingthecorrectway(=

12).

• Conrmthatthememorycard/batterycoverisfullyclosed(=

12).

• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a

cotton swab and reinserting the battery pack a few times.

Thebatterypackrunsoutofpowerquickly.

• Battery performance decreases at low temperatures. Try warming the battery pack a

little by putting it in your pocket, for example, ensuring that the terminals do not touch

any metal objects.

• If these measures do not help and the battery pack still runs out of power soon after

charging, it has reached the end of its life. Purchase a new battery pack.

Thelensisnotretracted.

• Do not open the memory card/battery cover while the camera is on. Close the cover,

turn the camera on, and then turn it off again (=

12).

Thebatterypackisswollen.

• Battery swelling is normal and does not pose any safety concerns. However, if

batteryswellingpreventsthebatterypackfromttinginthecamera,contactaCanon

Customer Support Help Desk.

Display on a TV

CameraimageslookdistortedorarenotdisplayedonaTV(=



7 9 ).

Shooting

Cannotshoot.

• In Playback mode (=

54), press the shutter button halfway (=

20).

Strangedisplayonthescreenunderlowlight(=



2 0 ).

Strangedisplayonthescreenwhenshooting.

Note that the following display problems are not recorded in still images but are

recorded in movies.

• The screen may darken under bright light.

• ThescreenmayickerunderuorescentorLEDlighting.

• Purplish banding may appear on the screen if you compose a shot that includes a

bright light source.

Nodatestampisaddedtoimages.

• Congurethe[DateStamp ] setting (=

13). Note that date stamps are not

addedtoimagesautomatically,merelybecauseyouhaveconguredthe[Date/Time]

setting (=

33).

• Date stamps are not added in shooting modes (=

103) in which [Date Stamp ]

cannotbecongured(=

33).

[ ]ashesonthescreenwhentheshutterbuttonispressed,and

shootingisnotpossible(=



2 7 ).

[ ]isdisplayedwhentheshutterbuttonispressedhalfway(=



2 7 ).

• Settheashmodeto[ ] (=

51).

• Increase the ISO speed (=

45).

• Mount the camera on a tripod or take other measures to keep it still.

Shotsareoutoffocus.

• Press the shutter button halfway to focus on subjects before pressing it all the way

down to shoot (=

20).

• Make sure subjects are within focusing range (=

107).

• Set [Lamp Setting] to [On] (=

35).

• Conrmthatunneededfunctionssuchasmacroaredeactivated.

• Try shooting with focus lock (=

49).

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User Manual - Page 93