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en Faults and what to do about them
32
Faults and what to do about
them
Faults Cause/Remedy
Water is running out. ■ Correctly attach/replace drainage hose.
■ Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■ Start/Reload A not selected?
■ Tap not open?
■ Filter blocked? Clean the filter~ Page 29
■ Supply hose kinked or jammed?
The washing machine
door cannot be opened.
■ Safety function active. Stop programme?
■ $ (Rinse stop = without final drain/spin) selected?
■ Can be opened with emergency lock release only? ~ Page 30
■ Childproof lock active? Deactivate. ~ Page 17
Programme does not
start.
■ Start/Reload A or 5 (Finish in) selected?
■ Door closed?
Detergent solution is not
drained.
■ $ (Rinse stop = without final drain/spin) selected?
■ Clean the drain pump. ~ Page 28
■ Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – unbalanced load detection system has stopped the spin
cycle, washing unevenly distributed. Distribute small and large items of
washing in the drum.
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■ Not a fault – effect of the care product not impaired.
■ If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment M is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■ Run the Fluff Clean l 90°C programme without laundry.
■ Use standard detergent.
Status display 9 flashes.
Foam may come out of
the detergent drawer.
Too much detergent used?
■ Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
■ Reduce detergent dosage for the next wash cycle.
■ Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■ Appliance aligned? Align the appliance. ~ Page 42
■ Appliance feet fixed? Secure appliance feet. ~ Page 42
■ Transportation protection devices removed? Removing the transportation
protection devices ~ Page 39
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