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4 49-80818
If you
Received a
Damaged
Cooktop
Immediately contact the dealer (or builder) that
sold you the cooktop
Trouble-
Shooting Tips
Before you request service, check the
Problem Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you
Need
Service
To obtain service, see the Consumer
Services page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
Remove
Packaging
Tape
Carefully grasp a corner of the protective
shipping film with your fingers and slowly peel
it from the appliance surface. Do not use any
sharp items to remove the film. Remove all
of the film before using the appliance for the
first time.
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive from packaging tape on new
appliances is an application of a household
liquid dishwashing detergent. Apply with a soft
cloth and allow to soak.
NOTE: The adhesive must be removed from
all parts. It cannot be removed if it is baked on.
Write
Down the
Model
& Serial
Numbers
You’ll find them on a label located on the bottom
of the cooktop.
Before sending in the registration card,
please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your cooktop.
Consumer Information
Stainless Steel Gas Cooktops
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