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26 COOKING PROBLEMS
DEALING WITH COOKING PROBLEMS
PROBLEM CAUSES REMEDY
Uneven cooking • Incorrect shelf position • Select shelf suitable for cooking function. See
cooking function tables in cooking guide
• Oven tray too large • Experiment with other trays or dishes
• Trays not centralised • Centre trays
• Air flow in oven uneven • Rotate food during cooking
• Grill dish affecting thermostat • Remove grill dish from oven on bake modes
Baked products too
brown on top
• Oven not preheated • Preheat oven
• Baking tins too large for the recipe • Use correct size tins
• Baking tins not evenly spaced • Stagger baking tins at least 3cm between tins and
oven walls
• Products not evenly sized or
spaced on trays
• Make into same size and shape, and spread evenly
over trays
• Baking temperature too high • Lower the temperature
Baked products too
brown on bottom
• Baking tins too large for the recipe • Use correct size tins
• Baking tins are a dark metal or glass • Change to shiny, light tins or lower the temp
by 10°C
• Food too low in the oven • Cook one shelf higher
• Oven door opened too frequently
during baking
• Don’t open the door until at least half the cooking
time has passed
• Baking temperature too high • Lower the temperature
• Grill dish affecting thermostat • Remove grill dish from oven on bake modes
Cakes have a
cracked thin crust
• Baking temperature too high • Lower the temperature
• Food too high in oven • Cook one shelf lower
• Cake batter over mixed • Mix just long enough to combine ingredients
• Pan too deep • Check size of pan
• Baking pans dark • Change to shiny pans
Baked products are
pale, flat and
undercooked
• Baking temperature too low • Raise the temperature
• Food too low in oven • Cook one shelf higher
• Baking time too short • Increase the cooking time
• Incorrect size tin • Use the correct size tin
Cakes fallen in the
centre
• Baking temperature too low • Raise the temperature
• Baking time too short • Increase the cooking time
• Proportions of ingredients incorrect • Check recipe
• Door opened too early in baking • Do not open door until the last quarter of
cooking time
Roast meat,
potatoes not
browning in fan oven
• Poor air circulation • Elevate food onto a rack to allow air circulation
• Grill dish affecting thermostat • Remove grill dish from oven on bake modes
• Juices running out of meat • Do not pierce meat with a fork
Grilled meats
outside is
overcooked and
centre is raw
• Grill at lower insert position
Grilled chops and
steaks curling
• Cut into fat every 2cm
The steam cooking
does not operate
• There is no water in the tank • Fill the water tank
• Limescale is obstructing the hole • Check the steam outlet opening and remove
the lime
It takes more than
three minutes to
empty the water
tank or the water
tank leaks from the
steam outlet
• There are lime deposits in the
appliance
• Check the water tank and refer to the chapter on
Cleaning the water tank
Steam and
condensation settle
on the food and in
the appliance
• The dish has been left in the oven
for too long
• Do not keep the dishes in the appliance for longer
than 15-20 minutes after the cooking ends
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