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6 Trouble-shooting
6.1 What to do if…
… the appliance is not working
Possible cause Solution
▪ Fuse or automatic circuit
breaker for electrical in-
stallations in the home is
defective.
▸ Replace the fuse.
▸ Reset the automatic circuit breaker.
▪ An interruption in the
power supply.
▸ Check the power supply.
… button illumination or display elements faulty
Possible cause Solution
▪ Control unit or electronic
component is defective.
▸ Contact Customer Services.
… the appliance is not extracting enough air
Possible cause Solution
▪ The metal grease filters
are dirty.
▸ Clean the metal grease filters.
▪ Only for recirculation
mode: Activated charcoal
filters in the recirculation
box are saturated.
▸ Replace all 6 activated charcoal filters in the
recirculation box.
▪ Only for extraction mode:
The fresh air intake is in-
sufficient.
▸ Ensure the fresh air intake is sufficient.
22
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