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49-60807 Rev. 3 17
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
Leaking water around
the fill cup
Fill tube not correctly seated
in the fill cup.
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Leaking water behind
the refrigerator
House supply not properly
connected to the water
valve.
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Water line not
connected to the
water tube inlet.
Slow ice/freezer not cold
enough
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Temperature control not set
cold enough.
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Ice cubes too small/
slow ice
Water shutoff valve
connecting refrigerator to
house water line may be
clogged.
We recommend drilling a 1/4" hole in
the water pipe to connect the water
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hole may result in reduced ice
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Water line kinked. &KHFNWKDWWKHSODVWLFZDWHUOLQHUXQQLQJIURPWKHYDOYH
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water.
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Drill 1/4" hole
in water pipe
Fill Tube
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1/4”
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Nut
Ferrule
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Tubing
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Adhesive-backed
Fasteners
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Tubing
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