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19
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Oven burner flames are
yellow or noisy
Range converted improperly – If propane gas is being used, contact a service technician
or see the “Warranty” section for contact information.
Oven temperature too high or
too low
Oven temperature needs adjustment – See “Oven Temperature Control” in the “Electronic
Oven Controls” section.
Convection fan not working The convection cycle is in the first 5 minutes of operation – This is normal. The convection
fan will start running approximately 5 minutes into the cycle.
Oven door is open – If the oven door is opened during convention cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Display shows messages Power failure (display shows flashing time) – Clear the display. On some models,
reset the clock if needed. See the “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number) – Depending on your model, press
OFF UPPER or OFF LOWER to clear the display. See “Control Display” in the “Electronic
Oven Controls” section. If it reappears, call for service. See the “Warranty” section for contact
information.
Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”) –
See the “Start” keypad feature in the “Feature Guide” section.
Range is in Sabbath Mode (display shows “SAb”) – Press OFF UPPER or OFF LOWER
to exit Sabbath Mode.
Clean cycle did not work
on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors – Run
additional Clean cycles. affresh
®
Kitchen and Appliance Cleaner or affresh
®
Cooktop Cleaner
can be used for stubborn soils. See the “Accessories” and “Self-Cleaning Cycle” sections for
more information.
Oven cooking results not
what expected
Range is not level – Level the range. See the Installation Instructions.
The temperature set was incorrect – Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment – See “Oven Temperature Control” in the “Electronic
Oven Controls” section.
Oven was not preheated – See the “Baking and Roasting” section.
Racks were positioned improperly – See the “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware – See the “Positioning Racks and Bakeware”
section.
Darker browning of food caused by dull or dark bakeware – Lower the oven temperature
25°F (15°C) or move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware – Move rack to a lower
position in the oven.
Batter distributed unevenly in pan – Check that batter is level in the pan.
Incorrect length of cooking time was used – Adjust cooking time.
Oven door was not closed – Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking – Oven peeking releases oven heat and can result
in longer cooking times.
Rack is too close to bake burner, making baked items too brown on bottom – Move rack
to higher position in the oven.
Pie crusts browning too quickly – Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
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