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16
Troubleshooting
Be sure to check these items first:
•
Is there a power outage in the area?
•
Is the household fuse blown or the circuit breaker tripped?
•
Is the appliance properly connected to the electrical supply?
Many problems can be resolved without the need for a service call. See the following list as a reference of possible
solutions of simple problems.
Symptom Possible Cause Potential Remedy
Appliance is not cooling.
Appliance has been switched off.
Check display to make sure the unit is
not switched off. If display reads “OFF”,
simultaneously press and hold QUICK
CHILL + CELLAR to return to operating
mode.
The compressor is constantly running or
running too much.
Appliance opened frequently.
Do not open the appliance
unnecessarily.
The ventilation openings have been covered.
Remove obstacles at the ventilation
openings located at the base of the unit
and in the refrigerator interiors.
A large amount of product, or warm product
was placed into the appliance.
The compressor will run more than
norm
al until the product cools. The
more
that is added, the longer the motor will
run.
Excessively warm environment.
Avoid placing the unit in direct sunlight,
or near a heat source. If the appliance is
in an unusually warm environment, the
compressor will run more.
Leveling legs a
re not extended.
Extend the leg height to improve air
circulation. This will reduce the amount
of time the compressor needs to run.
Door gasket is not sealing.
Inspect the condition of the gasket. If
damaged, cold air can esca
pe the
c
abinet and cause the compressor to
run
m
ore than normal.
Control panel LED lights and display do not
illuminate.
Control buttons do not function.
Drawer is closed.
The top drawer must be open for the
control panel to illuminate and be
functional.
Food products and beverages in the unit
are too cold.
Temperature has been set too low.
Increase the temperature. See “Setting
the temperature”.
Make sure the unit is not in “Quick
Chill”
mode.
Product placed too close to ventilation holes.
Rearrange the products, so that nothing
obstructs the interior ventilation holes.
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