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Troubleshooting
Troubleshooting
English40
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Action
LC
Leakage check
• Close the water supply valve. Go to your home’s circuit breaker panel,
and set the dishwasher’s circuit breaker switch to off. Then, contact
the installer to repair. If the issue continues, contact a local Samsung
customer center.
4C
Water supply check
• Check if the water supply valve is closed, if the water supply is
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung customer
center.
5C
Drain check
• Close the water supply valve. Check if the drain hose is clogged or
folded. Check if the drain hole inside the pump is clogged. If the issue
continues, contact a local Samsung customer center.
HC
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
run a cycle. If the issue continues, go to your home’s circuit breaker
panel, and set the dishwasher’s circuit breaker switch to off. Then,
contact a local Samsung customer center.
3C
Pump operation check
• Functional check. Turn off the dishwasher and restart. If the issue
continues, contact a local Samsung customer center.
PC
Zone wash function check
• Functional check. Turn the dishwasher off and try to start it again. If the
issue continues, contact a local Samsung customer center.
For any information codes not listed here, call for service at 1-800-SAMSUNG (726-7864).
DW9900M_DD68-00196B-01_EN.indd 40 2017-09-04 12:05:23
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