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14
TROUBLE SHOOTING
1. Error Codes
When E1, E2, or E4 error displays, you can hear an alarm that could last few seconds. In this case,
the dehumidifier is still running. You can follow the below steps to eliminate the error message:
· Pressing any button on the control panel to eliminate the alarm.
· Turn off the dehumidifier and unplug it to check if any obstructions.
· Restart the dehumidifier 10 minutes later.
If the ERROR message does not disappear after the restart, immediately contact COLZER customer
service at service@colzer.com.
2. Trouble Shooting
The below chart will help you solve common problems that may occur. If the problem you come
across can not be fixed after troubleshooting or the problem is not listed in the below
troubleshooting chart, please contact COLZER customer service to obtain professional support.
Error Code
Problem
Solution
E1
Humidity Sensor Malfunction
1. Check the humidity sensor and ensure it is in good
condition.
2. Replace the humidity sensor.
E2
Defrost Temperature Sensor
Malfunction
1. Check the temperature sensor and ensure it is in
good condition.
2. Replace the temperature sensor.
E4
Inlet Temperature Sensor Malfunction
1. Check the temperature sensor and ensure it is in
good condition.
2. Replace the humidity sensor.
E7
Water bucket is full.
Empty the water bucket.
The water bucket has not been installed
properly.
Re-install the water bucket properly.
Float Malfunction
Replace the float of the water bucket.
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