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Troubleshooting
173
17
Your Label Printer is not connected
correctly to the network
Check that the Label Printer is in the mode you want to connect to.
If the Label Printer is still not connected, please try the following.
• For Wi-Fi connection
For QL-810W
(flashes once every three seconds): The network is connected
incorrectly, and the Wi-Fi settings must be reconfigured.
For QL-820NWB
: Your Label Printer is searching for the network.
• For Wireless Direct
For QL-810W
Search the Label Printer from the Wi-Fi device.
For QL-820NWB
If the Wireless Direct icon is displayed on the LCD, search the Label Printer
from the device you want to connect.
• For Wired LAN (QL-820NWB only)
Check that the LAN cable is connected correctly.
• For Bluetooth (QL-820NWB only)
If the Bluetooth icon is displayed on the LCD, search the Label Printer from the
device you want to connect.
I have checked and tried all of the
above, but still cannot complete the
Wi-Fi/Bluetooth settings
Turn off the Label Printer, and then turn it on again. Then, try and configure the
Wi-Fi and Bluetooth settings again.
Your Label Printer is not connected if
the Bluetooth connection with an
Apple device (iPad, iPhone, or iPod
touch) (QL-820NWB only) is lost.
Turn On the Auto Reconnect function.
You can set it from the Printer Setting Tool or the Menu Button. For more
information, see Bluetooth on page 19 or Changing the Label Printer Settings
on page 37.
Problem Solution
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