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48
Audio and picture fi les do not play or display
smoothly
The transfer performance of the USB •
storage device may limit the data transfer
rate to the TV, causing poor playback.
Computer connection issues
The computer display on the TV is not stable:
Check that your PC uses the supported •
resolution and refresh rate.
Set the TV picture format to unscaled.•
Contact us
If you cannot resolve your problem, refer to
the FAQs for this TV at www.philips.com/
support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in this user manual.
Warning
Do not attempt to repair the TV yourself. This •
may cause severe injury, irreparable damage to
your TV or void your warranty.
Note
Make a note of your TV model and serial •
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP (High-bandwidth Digital •
Content Protection) support can delay
the time taken for a TV to display content
from a HDMI device.
If the TV does not recognize the HDMI •
device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound •
disruptions, check that output settings
from the HDMI device are correct.
If you use an HDMI-to-DVI adapter •
or HDMI to DVI cable, check that an
additional audio cable is connected to
AUDIO L/R or AUDIO IN (mini-jack
only).
You cannot use EasyLink features:
Check that your HDMI devices are •
HDMI-CEC compatible. EasyLink features
only work with devices that are HDMI-
CEC compatible.
If a HDMI CDC/EasyLink-compliant audio
device is connected to the TV and the TV does
not display any mute or volume icon when the
volume is muted, increased or decreased.
This behavior is normal when a HDMI •
CEC/EasyLink-compliant device is
connected.
USB connection issues
USB device content is not displayed:
Check that the USB storage device is •
set to ‘Mass Storage Class’ compliant,
as described in the storage device’s
documentation.
Check that the USB storage device is •
compatible with the TV.
Check that the audio and picture fi le •
formats are supported by the TV.
EN
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