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35
Insignia LED TV
www.insigniaproducts.com
General
PROBLEM SOLUTION
No power.
• Make sure that the power cord is plugged into a working outlet.
• Unplug the power cord, wait 60 seconds, then plug the cord back in
and turn on your TV.
• Other devices (for example, a surround sound receiver, external
speakers, fans, or hair dryers) may be interfering with your TV. Try
turning off one device at a time to determine which device is causing
interference. After you have determined which device is causing
interference, move it further from the TV to eliminate the interference.
“No signal” error message is displayed.
• Press INPUT and make sure that you have selected the correct input for
the device or service you are trying to use.
• If you are using a cable or satellite box, use the remote that came with
that box to change channels.
After Auto Channel Search, there are no
channels.
• Reception can vary by channel depending on the broadcast power
level of a given station. Contact your cable or satellite TV provider.
• Make sure that the antenna or cable/satellite TV is connected securely
to your TV.
• Try replacing the cable between the antenna/cable or cable/satellite
box and your TV.
When I press INPUT, I cannot select my
device (it is grayed out).
• Turn on the device. Your TV automatically detects and displays which
video jacks have devices connected to them when the devices are
turned on.
• Turn off Auto Input Sensing. See Adjusting menu settings on page 30.
One or more channels do not display.
• Make sure that the channels are not blocked. See Setting parental
controls on page 27.
• Make sure that the channels are not hidden. The channel may have
been deleted from the channel list. You can tune to the channel by
pressing the number buttons or you can add the channel back to the
channel list. See the Add/Skip Channels option in Changing channel
settings on page 27.
• If you are using a cable or satellite box, use the remote that came with
that box to change channels.
• Press INPUT and make sure that you have selected the correct input for
the device or service you are trying to use.
• If you are using an antenna, the digital channel signal may be low. To
check the digital channel signal strength, see the Channel Strength
option in Changing channel settings on page 27.
Password is lost.
• Enter 9999 to access parental controls, then set a new password. See
the Change Password option in Changing channel settings on
page 27.
Some settings cannot be accessed.
• If a setting is grayed, the setting is not available in the current video
input mode (for example TV mode). Change to a different video input
source. See Selecting the video input source on page 19.
TV cabinet creaks.
• When the TV is in use, the temperature rises naturally and may cause
the cabinet to expand or contract which can cause a creaking noise.
This is not a malfunction.
button does not work.
• Make sure that the Button Lock option is set to Off. See Locking the
power button on your TV on page 29.
• Unplug the power cord, wait a few seconds, then plug the cord back in
and turn on your TV.
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