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TEC_TM_009 Rev. B
December 31, 2019 Page 49 of 50
RINSE
When using chlorinated cleaners, you must rinse and
wipe dry immediately. It is better to wipe standing
cleaning agents and water as soon as possible. Allow
the stainless steel equipment to air dry. Oxygen helps
maintain the passivity film on stainless steel.
NEVER USE HYDROCHLORIC ACID (MURIATIC ACID) ON
STAINLESS STEEL
Even diluted, hydrochloric acid can cause corrosion,
pitting and stress corrosion cracking of stainless
steel.
WATER TREATMENT
To reduce deposits, soften hard water when possible.
Installation of certain filters can remove corrosive and
distasteful elements. Salts in a properly maintained
water softener can also be to your advantage. Contact
a treatment specialist if you are not sure of the
proper water treatment.
REGULARLY RESTORE & PASSIVATE STAINLESS STEEL
Stainless steel gets its stainless properties from
the protective chromium oxides on its surface.
If these oxides are removed by scouring, or by
reaction with harmful chemicals, then the iron in
the steel is exposed and can begin to oxidize, or
rust. Passivation is a chemical process that removes
free iron and other contaminants from the surface
of stainless steel, allowing the protective chromium
oxides to re-form.
GENERAL MAINTENANCE
Keeping the
condenser coil clean
will minimize required
service and lower
electrical cost. The
condenser coil is
accessible from the
front. The condenser
coil should be cleaned by removing dust and other
build-up from the tube assembly with vacuum or a
cleaning rag. When properly cleaned you should be
able to see through the tube assembly. Warranty does
not cover cleaning the condenser coil.
CONDENSATION
Leaving the door open for a long period of time or
a unit that is running with little to no product inside
may also cause excessive condensation.
DATA TAG
Please have your model number and seven-digit serial
number on hand so we can better assist you with your
service- or parts-related inquiries. These numbers
are on the data tag, located on the left hand side wall
by the pull out wire basket in freezers, and the upper
drawer in refrigerators.
CONTACT US
CUSTOMER SERVICE
Phone: 888-616-8783
www.true-residential.com
WARRANTY DEPARTMENT
Phone: 844-849-6179
trueresidentialwarranty@truemfg.com
SERVICE DEPARTMENT
Phone: 844-746-9423
service@truemfg.com
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