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en Trouble shooting
46
3Trouble shooting
Tr oubl e s hoot i ng
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator/symbol Possible cause Remedial action
None The power supply has been disconnected. Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Check that the appliance has been connected as shown in the cir-
cuit diagram.
Electronics fault. If the fault cannot be rectified, inform the technical after-sales ser-
vice.
The indicators are flashing The control panel is wet or an object is covering
it.
Dry the control panel or remove the object.
The Ù indicator is flashing on
the hotplate displays
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with
your hand.
”ƒ / “‰ƒ‹ˆ
The electronics have overheated and have
switched off the corresponding hotplate.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”… / “‰ƒ‹‰
The electronics have overheated and all the hot-
plates have been switched off.
Ӡ + heat setting and signal
tone
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
Remove the cookware.The fault code will go out shortly after-
wards. You can resume cooking.
Ӡ and signal tone
There is hot cookware near the control panel. To
protect the electronics, the hotplate has been
switched off.
Remove the cookware. Wait a few seconds. Touch any touch con-
trol. When the fault code on the display goes out, you can resume
cooking.
”‚ / ”‡
The hotplate has overheated and has been
switched off to protect your work surface.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
”‹
The transfer settings function cannot be acti-
vated
Touch any touch control to check the fault code. You can cook as
usual without using the transfer settings function. Contact the
technical after-sales service.
”Š
The FlexPlus cooking zone will not activate Touch any touch control to check the fault code. You can use the
other hotplates to cook as usual. Contact the technical after-sales
service.
”‰
The hotplate has been operating continuously for
an extended period.
The automatic safety switch-off function has been activated. See
the section entitled
“‰ƒ‹ƒ
The temperature sensor has overheated and the
hotplate has been switched off.
Wait until the temperature sensor has cooled down sufficiently
before activating the function again.
“‰ƒ‹„
The temperature sensor has overheated and all
the hotplates have been switched off.
If you are not using the temperature sensor, remove it from the
cookware and keep it away from the other hotplates and sources
of heat. Switch the hotplates back on.
“‰ƒ‹…
The battery in the temperature sensor has
almost run out.
Replace the 3 V CR2032 battery. See the section entitled
~ "Changing the battery"
“‰ƒ‹†
The wireless connection to the temperature sen-
sor has been broken.
Switch the function off and then on again.
“‰ƒ‹‡
The temperature sensor is faulty. Contact the technical after-sales service.
The temperature sensor indica-
tor is not lighting up
The temperature sensor is not responding and
the indicator is not lighting up.
Replace the 3 V CR2032 battery. See the section entitled
~ "Changing the battery"
If this does not solve the problem, press and hold the symbol on
the temperature sensor for 8-10 seconds and then reconnect the
temperature sensor to the hob. See the section entitled
~ "Connecting the wireless temperature sensor to the control
panel"
If the problem persists, contact the technical after-sales service.
Do not place hot cookware on the control panel.
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