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20
Warranty
Prizer-Painter Stove Works, Inc. (“Prizer-Painter”)
warrants your BlueStar® appliance (“product”) purchased
in the U.S. and Canada and installed in residential
properties for normal residential use.
What Is Covered
Subject to the specific conditions and limitations below,
this warranty covers parts and/or labor necessary to repair
or replace any part of the product that contains defects in
materials and workmanship.
Two Year Warranty. For two (2) years from the date of
installation, this warranty covers all parts and labor
necessary to repair or replace any part on the product
except for the Cosmetic Component Warranty below.
Cosmetic Component Warranty. For thirty (30) days
from the date of installation, this warranty covers
scratches and dents, paint and porcelain blemishes,
visible chips, etc.
Limitations of Coverage
Floor Models. For one (1) year from the date of
installation, this warranty covers all parts and labor
necessary to repair or replace any part on the product
except for cosmetic parts for which there is no
warranty.
The replacement of a part under this warranty does
not extend the warranty period.
Warranty service outside normal business hours and
in areas beyond 50 miles one way from an authorized
BlueStar® retailer or service provider. The owner will
be responsible for any and all costs associated with
additional mileage, non-standard service or overtime,
and special equipment required to remove the product
so service may be performed.
This warranty is void:
If the product is removed from where it was originally
installed.
If the original factory installed serial number is altered
or removed from the product.
if gas cooking products are converted by someone
other than a BlueStar® authorized service company.
What Is Not Covered
This warranty does not cover, and specifically excludes:
Product installed or used in any commercial or other
non-residential property such as, but not limited to,
day care facilities, fire stations, hotels, nursing
homes, etc.
Installation related issues including improper badge
placement or installation inconsistent with the
product specifications/installation instructions.
Damage or repairs caused by alterations or
modifications, abuse, misuse, neglect, or improper
installation, mounting, handling, operation,
maintenance, or storage.
Normal adjustments after installation and setup.
Normal wear, care, and maintenance of the product
as described in the user manual.
Service calls to educate the customer on the proper
use and care of the product.
Consumable parts such as water filters.
Damage or repairs caused by unauthorized service
or repairs, including unauthorized adjustments or
calibrations performed on the product.
Accidental or intentional damage.
Damage or repairs as a result of natural disasters,
fires, floods, earthquakes, winds, lightning, corrosive
atmosphere, loss of electrical power to the product
for any reason, or other conditions beyond Prizer-
Painter’s control.
Damage or repairs caused by alteration for outdoor
use.
Damage or repairs caused by the use of harsh
chemicals or cleaning products improperly applied.
Liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings, etc.
Consequential or incidental damage, including but
not limited to food or medicine loss, time away from
work, restaurant meals, etc.
The terms of this warranty provide for repair of the
product only. If the product cannot be repaired, Prizer-
Painter, at its sole discretion, will determine whether to
exchange the product.
Please see the Arbitration Clause and Related
Provisions, which affect your legal rights. The Arbitration
Clause is available at www.bluestarcooking.com.