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36
TROUBLESHOOTING
Symptoms Reason Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
•
Check the power of other appliances.
If the power plug unplugged
from the outlet?
•
Plug the power plug in the outlet
properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to its warmest
setting?
•
Set the fridge or freezer temperature
to 'Medium' or cooler and re check
after 24Hrs
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
•
Check the installation area and
reinstall it away from heat generating
objects.
Did you store hot food without
cooling it rst?
•
Cool the hot food rst before putting it
in the fridge or freezer compartment.
Did you put in too much food?
•
Maintain an appropriate space
between food.
Are the appliance doors
completely closed?
•
Completely close the door and make
sure that stored food is not obstructing
the door.
Is there enough space around
the appliance?
•
Adjust the installation position to make
enough space around the appliance.
The appliance
contains a bad
smell.
Is the fridge or freezer
temperature set to 'Warm'?
•
Set the fridge or freezer temperature
to 'Medium'.
Did you put in food with a
strong smell?
•
Store foods with strong smells in
sealed containers.
Vegetables or fruit may have
spoiled in the drawer?
•
Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside lamp in
the appliance does
not turn on.
Does the inside lamp in the
appliance turn off?
•
It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the
LG Electronics customer information
centre.
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