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Additional remote controls
Additional remote controls are available from a
dealer's service center or another qualified serv‐
ice center or repair shop.
Loss of the remote controls
A lost remote control can be blocked and re‐
placed by a dealer's service center or another
qualified service center or repair shop.
If the lost remote control has an assigned driver
profile, refer to page 91, the connection to this
remote control must be deleted. A new remote
control can then be assigned to the driver profile.
Malfunction
General information
A Check Control message, refer to page 144, is
displayed.
Remote control detection by the vehicle may
malfunction under the following circumstances:
▷ The battery of the remote control is dis‐
charged. For replacing the battery, refer to
page 75.
▷ Interference of the radio connection from
transmission towers or other equipment with
high transmitting power.
▷ Shielding of the remote control due to metal
objects.
Do not transport the remote control together
with metal objects.
▷ Interference of the radio connection from mo‐
bile phones or other electronic devices in di‐
rect proximity to the remote control.
Do not transport the remote control together
with electronic devices.
▷ Interference of radio transmission by a charg‐
ing process of mobile devices, for instance
charging of a mobile phone.
▷ The remote control is in direct proximity of
the wireless charging tray.
Place the remote control down at a different
location.
In the case of interference, the vehicle can be
unlocked and locked from the outside with the
integrated key, refer to page 81.
Switching the drive-ready state on
via emergency detection of the
remote control
It is not possible to switch on the drive-ready
state if the remote control has not been de‐
tected.
Proceed as follows in this case:
1.
Hold the remote control with its back against
the marked area on the steering column. Pay
attention to the display in the instrument
cluster.
2. If the remote control is detected:
Switch on drive-ready state within 10 sec‐
onds.
If the remote control is not detected, slightly
change the position of the remote control and re‐
peat the procedure.
Frequently Asked Questions
What precautions can be taken to be able to
open a vehicle with an accidentally locked in re‐
mote control?
▷ The options provided by the Remote Serv‐
ices of the BMW Connected app include the
ability to lock and unlock a vehicle.
Seite 76
CONTROLS
Opening and closing
76
Online Edition for Part no. 01402720992 - II/19
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