User Manual - Page 66

For 2019 BMW 8 Series Convertible.

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Pairing the mobile device with
the vehicle
Via iDrive:
1. "COM"
2. "Mobile devices"
3. Move the Controller to the right.
4. "New device"
5. Select the desired function:
"Phone calls and Bluetooth® audio"
"Audio"
The vehicle's Bluetooth name is displayed on
the Control Display.
6. On the mobile device, search for Bluetooth
devices in the vicinity and select the vehicle.
A control number is displayed.
7. Compare the control number displayed on
the Control Display with the control number
on the display of the mobile device, and con‐
firm that the two match.
8. Select Bluetooth connection if necessary:
"Use BMW iDrive for phone calls, Bluetooth®
audio, and apps."
The mobile device is connected to the vehicle
and displayed in the device list, refer to
page 70.
Frequently Asked Questions
All requirements are met and all required steps
were completed in the specified order. Despite
that, the mobile device does not function as ex‐
pected.
In this case, the following explanations can help:
Why could the mobile phone not be paired or
connected?
There are too many Bluetooth devices con‐
nected to the mobile phone or vehicle.
In the vehicle, delete Bluetooth connections
with other devices.
Delete the Bluetooth connection from the de‐
vice list on the mobile phone and start a new
device search.
Too many Bluetooth devices with the same
function are paired.
The mobile phone is in power-save mode or
has only a limited remaining battery life.
Charge the mobile phone and deactivate the
power-save mode where required.
Why does the mobile phone no longer react?
The applications on the mobile phone do not
function anymore.
Switch the mobile phone off and on again.
Too high or too low ambient temperature for
mobile phone operation.
Do not subject the mobile phone to extreme
ambient temperatures.
Why can phone functions not be used via iDrive?
Phone functions are not configured for the
mobile phone.
Connect the mobile phone with the tele‐
phone function.
Why are no or not all phone book entries dis‐
played or why are they incomplete?
Transmission of the phone book entries is
not yet complete.
It is possible that only the phone book entries
of the mobile phone or the SIM card are
transmitted.
It may not be possible to display phone book
entries with special characters.
It may not be possible to transmit contacts
from social networks.
The number of phone book entries to be
transmitted is too high.
Data volume of the contact too large, for in‐
stance due to stored information such as
notes.
Reduce the data volume of the contact.
A mobile phone can only be connected as
audio source or as telephone.
Seite 66
CONTROLS
General settings
66
Online Edition for Part no. 01402720992 - II/19
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