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English
63
Troubleshooting
Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new electric range.
If you run into unexpected trouble, look first for a solution in the table below. If, after trying
the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-
726-7864).
Installtion
Problem Possible cause Solution
The range is not
level.
The appliance has been
installed improperly.
• Place the oven rack in the center of
the oven. Place a level on the oven
rack. Adjust the leveling legs at the
base of the range until the oven rack
is level.
• Insure the floor is level and strong
and stable enough to adequately
support the range.
The floor is sagging or
sloping.
Contact a carpenter to correct the
situation.
The kitchen cabinets are not
properly aligned and make the
range appear to be not level.
Insure the cabinets are square and
provide sufficient room for installation.
The appliance
must be accessed
for servicing and
cannot be moved
easily.
The kitchen cabinets are not
square and too close to the
appliance.
Contact a builder or installer to make
the appliance accessible.
Carpet is interfering with
movement of the range.
Provide sufficient space so the range
can be lifted over the carpet.
CONTROL DISPLAY
Problem Possible cause Solution
The Display goes
blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit
breaker.
The Display
flashes.
There was a power failure. Reset the clock.
NE59J7630SS_AA_DG68-00598A-01_EN.indd 63 2015-04-16 �� 4:46:09
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