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78
Troubleshooting
BMP
®
21-PLUS/BMP
®
21-LAB User’s Manual
Program
Invalid terminal repeat value
entered.
The value entered is out of the
range.
The acceptable range is between
the minimum of 0.2 inch (50.8mm)
to the maximum of 40 inches
(1016mm).
Error - “Cannot Fit” Font size and settings too large for
label.
• Change the font size to a smaller
font. (Refer to page 37.)
• Delete some text.
(See page 35 for more
information.)
Error - “Cannot Fit” There are too many lines of text.
The maximum number of lines
allowed is four.
A blank line is considered another
line of text. DO NOT press ENTER
at the end of a line if you DO NOT
want another line. (See page 35.)
Error - “Cannot Fit” Wrong label type or orientation • Select a different label type (e.g.,
banner landscape). (See
page 55.)
• Change orientation (vertical or
horizontal). (See page 56.)
“Cannot Fit” message received
while typing.
No more room on the label using
the font currently in use.
• Check the label type. Sometimes
wiremarker or fixed length is
accidentally selected rather than
banner.
• Check that an additional line of
text was not inadvertently added.
Left and right justification not
working.
The BMP
®
21-PLUS/BMP
®
21-
LAB printer currently does not
support left or right justification.
All label text will be center
justified only.
No action required.
Text not centered on label. Possible blank spaces added to text. Press Clear , then
re-enter text.
A large section of blank label prints
after text.
Possible blank lines added after
text.
Press Clear , then
re-enter text.
Cannot change location of the
human readable text in a barcode.
The human readable text is
automatically added below the
label. This position is fixed and
cannot be changed.
No action required.
Cannot add checksum character in
barcode.
The BMP
®
21-PLUS/BMP
®
21-
LAB does not allow checksum
characters to be used.
No action required.
Problem Cause Corrective Action
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