Loading ...
Loading ...
Loading ...
76
Troubleshooting
BMP
®
21-PLUS/BMP
®
21-LAB User’s Manual
Print Quality
Poor print quality Battery pack, or 6 AA batteries,
may be worn out and not properly
holding a charge.
Battery life is approximately one to
three years, depending on its use
and care. Order a replacement
battery pack or insert 6 new AA
batteries.
Poor print quality. Dust or adhesives accumulated on
the print head.
Clean the print head. (Refer to
page 80 for instructions on
cleaning the printer.)
Poor print quality Media not usable. Try another media cartridge.
Void areas or lines appear on
printed text.
A creased line occurs on the label.
When printing over the crease, the
ribbon ink cannot fill in the
indenture.
1. Advance the label material to
jump over the crease.
2. Reprint your label.
Void areas or lines appear on
printed text.
Ribbon wrinkling.
1. Remove the cartridge from the
printer and advance the ribbon
by rotating the take-up spool
clockwise until the wrinkled/
damaged ribbon is no longer
visible (typically about one or
two full turns).
2. Reinstall the cartridge and
continue printing normally.
OR, try a new cartridge.
Problem Cause Corrective Action
Loading ...
Loading ...
Loading ...