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18
Problem
Possible cause & Solution
Odours
from the
compart-
ments
The interior may need to be
cleaned
Some food, containers or
wrapping cause odours.
Noise
from the
appliance
The sounds below are quite
normal:
• Compressor running noises.
compartment or other
compartments.
• Gurgling sound similar to
water boiling.
• Popping noise during
automatic defrosting.
• Clicking noise before the
compressor starts.
Other unusual noises are dueto
the reasons below and may need
you to check and take action:
The cabinet is not level.
The back of appliance touches
the wall. Bottles or containers
fallen or rolling.
The motor
runs
contin-
uously
It is normal to frequently hear the
sound of the motor, it will need
to run more when in following
circumstances:
• Temperature setting is set
colder than necessary
• Large quantity of warm food
has recently been stored
within the appliance.
• The temperature outside the
appliance is too high.
• Doors are kept open too long
or too often.
• After your installing the
appliance or it has been
switched off for a long time.
A layer of
frost
occurs the
compart-
ment
Ensure food is placed within the
appliance to allow sufficient
inventilation. Ensure that door is
fully closed. To remove the frost,
please refer to cleaning and care
chapter.
Problem
Possible cause & Solution
A layer of
frost
occurs the
compart-
ment
Ensure food is placed within the
appliance to allow sufficient
inventilation. Ensure that door is
fully closed. To remove the frost,
please refer to cleaning and care
chapter.
Temper-
ature
inside is
too warm
You may have left the doors open
too long or too frequently; or the
doors are kept open by some
obstacle; or the appliance is
located with insufficient
clearance at the sides, back and
top
Temper-
ature
inside is
too cold
Increase the temperature by
following the "Display controls”
chapter.
Doors
can’t be
closed
easily
Check whether the top of the
refrigerator is tilted back by 10-
15mm to allow the doors to self
close, or if something inside is
preventing the doors from
closing.
Water
drips on
the floor
The water pan (located at the
rear bottom of the cabinet) may
not be properly leveled, or the
draining spout（located
underneath the top of the
compressor depot ） may not be
properly positioned to direct
water into this pan, or the water
spout is blocked. You may need
to pull the refrigerator away from
the wall to check the pan and
spout.
The light is
not
working
• The light may be damaged.
Refer to replace lights in
operation chapter.
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