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47
TROUBLESHOOTING
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Small puddle of
water from under
the machine
Inlet hose or drain hose
leaking.
Check inlet hose(s) and the drain
hose are correctly attached and not
damaged.
Lots of suds. Suds may have leaked and then
dissolved.
Detergent dispenser
blocked.
Clean detergent dispenser drawer
(refer to page 37).
Detergent dispenser
drawer not fully closed.
Close detergent dispenser drawer
fully and ensure it remains closed
during the cycle.
Damage to door seal. Check seal inside door for damage. If
it sustains any damage it will need to
be replaced.
Cycle time
longer than
usual/Inaccurate
time reading/
Adjustment of
time remaining
during cycle
Wash time is approximate. Wash time may be influenced by a
number of factors (refer to page22).
Low water pressure or
flow rate.
Ensure that inlet hose filters are not
blocked.
Out of balance or
oversudsing.
Recovery from out of balance or
oversudsing will extend cycle time
(refer to pages 40–41).
Washing a large load. Be aware that it will take longer for
the machine to fill.
Selecting various options. Be aware that some options will
extend cycle time.
Detergent or
fabric softener
remaining
in detergent
dispenser at the
end of the cycle
Detergent drawer not
properly closed or was
opened part way through
the cycle.
Ensure the detergent dispenser
drawer is fully closed at the start
of the cycle and remains closed
throughout the cycle.
Dirty or blocked detergent
dispenser.
Clean the detergent dispenser (refer
to page 37).
Liquid sitting at the ‘Max’
level at the end of the
cycle indicates a blockage.
Clean the fabric softener dispenser
(refer to page 37).
Dispenser over loaded
with detergent.
Clean out remaining detergent
and refer to page 28 for dosing
information.
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