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48 English
Troubleshooting
Troubleshooting
Problem Cause Action
There is steam
or smoke coming
from under the
control panel.
This is normal. The oven vent is located there.
More steam is visible when
you are using the convection
functions or when baking or
roasting multiple items at the
same time.
A burning or oily
odor coming from
the vent.
This is normal for a new
oven and will disappear
within
1
/2 hour of the rst
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
41.)
Strong odor. This is temporary. The insulation around the
inside of the oven emits an
odor the rst few times the
oven is used.
The oven racks are
difcult to slide.
This is normal. Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
Fan noise. This is normal. The convection fan runs until
the function is over or the
door is opened.
The convection fan
is not working.
This is normal. The fan starts automatically
when the oven reaches the
preheat temperature.
Problem Cause Action
Excessive smoking
during a self-
cleaning cycle.
This is the rst time the
oven has been cleaned.
This is normal. The oven will
always smoke more the rst
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press
OFF/CLEAR. Open the windows
to clear the smoke from the
room. After the oven has
cooled and unlocked, wipe up
excessive soil, and then reset
the oven for self-cleaning.
The oven door will
not open after a
self-cleaning cycle.
This is normal. The oven door will stay locked
until the oven temperature
drops below 400 °F.
The oven is not
clean after a self-
cleaning cycle.
A ne dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
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