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8. Common troubles and their solutions
Thank you very much for choosing our equipment. The ice cream machine belongs to a
professional mechatronics equipment, integrating computer program control, mechanical
transmission, and highly efficient refrigerating system. The following table shows the common
troubles that may occur to the machine and their causes and solutions. The simple troubles can be
treated in accordance with the solutions listed in the table. If they still cannot be removed, please
consult the dealer or the manufacturer for direction. Should the troubles be difficult and complex,
please invite the professionals to repair.
No.
Troubles
Possible causes
Solutions
1
The machine
cannot start.
Whether the power switch is on or off.
Switch on the power
switch by yourself.
The power line is not well connected.
Check the power line
and connect it well.
The protection circuit works.
Restart the machine
after clear the trouble.
The control board is problematic.
Replace the control
board.
2
The cleaning
funtion doesn’t
work.
The connection line is loose.
Check the connection
line and connect it
firmly
The stirring motor or capacitance is
damaged.
Repair or replace the
capacitance or motor.
The ac contactor is damaged.
Replace the ac
contactor.
3
The compressor
doesn’t run.
The connection line is loose.
Check the connection
line and connect it
firmly.
The voltage is too low.
Check the power
voltage.
The contactor is damaged.
Replace the contactor.
The control board is problematic.
Replace the control
board.
The compressor capacitance is damaged.
Replace the
capacitance.
The over-load protection for the compressor
works.
Find out the causes and
romove them.
The compressor is damaged.
Replace the compressor.
(8)
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