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53
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, contact your
Fisher & Paykel trained and supported service technician.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on
Power not switched on at thewall.
Switch the power on at the wall. Press
.
Household power supply
notworking.
Try plugging in another electrical appliance.
Keylock may be activated.
Press and hold the
button for three seconds.
Pressing
does not start
the fill
Washer door not closed properly. Open and reclose door.
The washer has detected afault. Check if a code is being displayed onthe
control panel, refer to ‘Fault codes’.
Hot and cold taps not turnedon. Check that both hot and cold taps are
turned on (if using cold inlet only ensure
inlet valve cap is installed on the hot valve
on the washer).
Hot and cold taps not connected
to the corresponding valve on the
washer.
Check the cold tap is connected to the
cold valve on the washer and the hot tap is
connected to the hot valve.
Blocked hose filters. Check the tap end of the inlet hose(s)
for blockages.
Inlet hose leaking, twisted
ordamaged.
Check the inlet hose(s) for leaks or damage.
Check that the inlet hose(s) are not twisted.
Faulty water supply. Check taps that aren’t connected
to the washer are working.
Delay start maybe set. Refer to
‘DELAY START’.
Washer stops
working mid
cycle
The washer has detected afault. Refer to ‘User warnings’ or ‘Fault codes’.
Power or water failure. Check the power and/or water is
working correctly.
Washer has been paused.
Press the
button to continue.
Oversudsing. Washer is waiting for suds to dissolve before
continuing the cycle.
Washer drains
while filling
Drain hose too low. Ensure the height of the drain hose is atleast
600mm from the floor level, ‘Draining’.
Drain hose sitting in water. Clear the drain.
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