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EN
KRUPS INTERNATIONAL LIMITED GUARANTEE
: www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
KRUPS endeavours to keep most of the stock of the spare parts available for
the repair of your product for up to 5 to 7 years on average,
from the last date of production.
Accessories, consumables and end-user replaceable parts can be purchased,
if locally available, as described on the KRUPS internet site www.krups.com
The Guarantee
This product is guaranteed by KRUPS (company address and details included in the country list of the
KRUPS International Guarantee) against any manufacturing defect in materials or workmanship for a period
of 2 years starting from the initial date of purchase.
The international manufacturer's guarantee by KRUPS is an extra benefit which does not affect consumer's
Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of any defective part and
the necessary labour. At KRUPS’s choice, a replacement product may be provided instead of repairing a
defective product. KRUPS’s sole obligation and your exclusive resolution under this guarantee are limited to
such repair or replacement.
Conditions & Exclusions
The international KRUPS guarantee only applies within the guarantee period and for those countries listed in
the country list attached and is valid only on presentation of a proof of purchase. The product can be taken
directly in person to an authorised service centre or must be adequately packaged and returned, by recorded
delivery (or equivalent method of postage), to a KRUPS authorised service centre. Full address details for
each country’s authorised service centres are listed on KRUPS website (www.krups.com) or by calling the
appropriate telephone number as set out in the country list to request the appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied by a valid proof of
purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow
KRUPS instructions, use on current or voltage other than as stamped on the product, or a modification or
unauthorised repair of the product. It also does not cover normal wear and tear, maintenance or replacement
of consumable parts, or the following:
-using the wrong type of water or consumable
-ingress of water, dust or insects into the product
-scaling (any de-scaling must be carried out according to the instructions for use)
-mechanical damages, overloading
-damages or poor results due to wrong voltage or frequency
-accidents including fire, flood, thunderbolt, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
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