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46 English
Troubleshooting
Troubleshooting
Problem Possible cause Action
Cooking is
nished, but the
cooling fan is
still running.
the fan automatically
runs for a certain
amount of time to
ventilate inside the oven.
This is not a product malfunction,
so there is no need to worry.
Oven will not
self-clean.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Smart Divider is
installed in the oven.
Self-clean will not operate with
the Smart Divider installed.
Remove it from the oven.
The oven is too hot. Let the oven cool down and reset
the controls. The self-clean cycle
will not lock the oven door if the
oven temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page 41.)
Crackling or
popping sound.
This is normal. This is the sound of the metal
heating and cooling during any
cooking or cleaning function.
Problem Possible cause Action
The oven light
(lamp) will not
turn on.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Sabbath function
has been activated.
SAb and the time of day will show
in the display. All other controls
and signals will be deactivated. To
cancel the Sabbath function and
reactivate the light switch and
other controls, press and hold the
Bake and Touch to Wake-Up pads
simultaneously for 3 seconds.
A loose or burned-out
bulb.
See page 42.
The switch operating the
oven light needs to be
replaced.
Call for a qualied service
technician.
Oven smokes
excessively
during broiling.
Meat or food was not
properly prepared
before broiling.
Cut away excess fat and/or fatty
edges that may curl.
An improperly
positioned top oven rack.
See broiling guide on page 25.
The controls are not
being set properly.
See page 24.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
NX7000K_VE_NX58M6850SS_AA_DG68-00909A-01_EN+MES+CFR.indb 46 2017-02-10 3:36:16
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