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44 English
Troubleshooting
Maintenance Troubleshooting
If you encounter a problem with the range, check the tables starting below, and
then try the suggested actions.
Checkpoints
Gas safety
Problem Possible cause Action
You smell gas. The surface burner knob
is not in the OFF position
and the burner is not lit.
Turn the burner knob to OFF.
There is a gas leak. Clear the room, building, or area
of all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the re department.
Surface burner
Problem Possible cause Action
All burners do
not light.
The power cord is
not plugged into the
electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not
properly connected or
turned on.
See the Installation Instructions
that came with your range.
Storage drawer
1. Slide open the drawer until it stops.
2. Locate the roller guide clips on either
side. Using both hands, pull down the
left clip while lifting the right clip, and
then remove the drawer.
3. Clean the drawer in warm, soapy water
using a cloth or soft brush. Then, rinse
and dry it thoroughly.
4. Put the drawer in the roller guides on
either side, and then snap the clips into
place.
NX7000K_VE_NX58M6850SS_AA_DG68-00909A-01_EN+MES+CFR.indb 44 2017-02-10 3:36:16
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