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Changes are not saved
If the modem router does not save the changes that you make in the modem router
web interface, do the following:
•
When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
•
Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser’s cache.
Troubleshoot WiFi connectivity
If you are experiencing trouble connecting over WiFi to the modem router, try to isolate
the problem:
•
Does the WiFi device or computer that you are using find your WiFi network?
If not, check the WiFi LED on the modem router. If it is off, you can press the WiFi
On/Off button on the modem router to turn the modem router WiFi radios back on.
If you disabled the modem router’s SSID broadcast, then your WiFi network is hidden
and does not display in your WiFi client’s scanning list. (By default, SSID broadcast
is enabled.)
•
Does your WiFi device support the security that you are using for your WiFi network
(WPA or WPA2)?
•
If you want to view the WiFi settings for the modem router, use an Ethernet cable to
connect a computer to a LAN port on the modem router. Then log in to the modem
router, and select BASIC > Wireless.
Note: Be sure to click the Apply button if you change settings.
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
•
Is your modem router too far from your computer or too close? Place your computer
near the modem router but at least 6 feet (1.8 meters) away and see whether the
signal strength improves.
•
Are objects between the modem router and your computer blocking the WiFi signal?
User Manual130Troubleshooting
Nighthawk AX8 AX6000 WiFI Cable Modem Router Model CAX80
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