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Frequently Asked Questions
61
Problem Possible cause and solution
After switching on the
machine, the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and grounds container are
emptied, the internal counter is not reset after the
coffee machine has been switched off. Empty the
drip tray and the waste container appears in the display
even though the drip tray and the grounds container
are not filled to the maximum.
Neither milk nor milk
froth comes out of the
main dispenser.
The milk pipework is blocked.
Clean the main dispenser, taking particular care to
clean the Cappuccinatore and milk pipework
carefully with the cleaning brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
This is not a fault. The drip tray was not properly
removed and/or replaced too quickly.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not correctly fitted and is therefore
not detected.
Empty the drip tray and grounds container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The drip tray or the
grounds container is
too full or runs over al-
though the drip tray and
the grounds container
were emptied after
each message on the
display.
This is not a fault.
The drip tray and grounds container were probably
removed or the appliance was opened without the
drip tray and grounds container being emptied. When
the drip tray is removed or the appliance opened, the
internal counter for emptying the drip tray and
grounds container is automatically reset.
Remove the drip tray and grounds container from
the appliance and empty them.
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