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Frequently Asked Questions
58
Problem Possible cause and solution
Too much ground coffee There is too much ground coffee in the ground coffee
chute.
The brew unit cannot compact ground coffee if more
than two level spoonfuls of ground coffee are added
to the coffee chute. The ground coffee will be
emptied into the grounds container and the error
message will appear in the display.
Switch the coffee machine off with the On/
Offbutton.
Remove and clean the brew unit by hand (see
“Degreasing the brew unit and cleaning the
interior”).
Remove the ground coffee inside the coffee
machine, e.g., with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
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