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Frequently Asked Questions
60
Problem Possible cause and solution
The water container is
empty. Fill and replace the
water container has not
appeared in the display.
Droplets of water have settled between the water
container and the side walls of the housing, or this
area is damp (see illustration).
Dry the surfaces. Take the water container out to
refill it with water.
There is too much residual water on the inside walls
of the water container, e.g., a biofilm has developed.
Or the water container has a build-up of limescale.
Clean the water container every day.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
The water container was not correctly filled up and
inserted during descaling.
Fill the water container to the descaling mark°
and restart the descaling program.
Fill and replace the water
container appears after
switching on even
though the container is
filled and installed in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/
Offbutton. Wait approx. one hour.
Switch the appliance back on again. As soon as
PreHeating appears, tap the sensor button and
then select Descale the appliance.
Descale the coffee machine.
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