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TROUBLESHOOTING GUIDE (cont.)
PROBLEM POSSIBLE CAUSE SOLUTION
The ingredients are
undercooked.
The amount of the
ingredients is too much
Cook a smaller amount of ingredients at a time.
Smaller portions are cooked more evenly.
The cooking temperature is
too low.
Set a higher temperature.
The cooking time is too
short.
Set a longer cooking time.
The ingredients are
cooked unevenly.
The amount of foods is too
much.
Cook a smaller amount of foods at a time.
Fried ingredients are
not crispy.
You have used a type of
ingredients meant to be
prepared in a traditional
deep fryer.
Use oven-ready ingredients.
You haven’t cooked in an air
fry program.
Cook the ingredients in one of the air fry pro-
grams. (air fry, vegetables, fries, snacks, nuggets).
Some foods may require
additional oil.
Brush some oil evenly on the ingredients.
Some ingredients may
require additional cooking
time.
Cook the ingredients for additional time till they
are crispy enough.
The ingredients are not
evenly placed and overlap.
Place the ingredients evenly on the accessories.
White smoke comes out
of the appliance.
You are preparing greasy
ingredients.
Pay attention that the temperature is well-con-
trolled to be under 350°F when you fry greasy
ingredients in the appliance. Do not prepare
extremely greasy foods in the appliance.
There are greasy residues
from previous use on the
interior walls, heating ele-
ments or accessories of the
appliance.
White smoke is caused by grease heated up.
Make sure you clean the interior and accessories
properly after each use.
The ingredients pre-
pared smells like burn-
ing metal and plastic.
You have not cleaned or
used the appliance properly
in the rst time
Clean the appliance thoroughly. Turn on the
appliance, set temperature at 400°F and operate
without food for 30 minutes. If there are still
smells, wait till the appliance cools down com-
pletely. The again, turn it on, set temp. at 400°F
and operate without food for 30 minutes.
The LCD display shows
“E3”.
The appliance overheats.
Turn off the appliance. Wait for it cool down for
at least 30 minutes. Open the door and it will
cool faster. Then turn on the appliance to cook
again.
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