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31
IMPORTANT!READANDFOLLOWALLINSTALLATIONANDMAINTENANCEINSTRUCTIONS,INCLUDINGCLEANINGTHEUNITASSPECIFIED,AND
REPLACINGGASKETSANNUALLY,ANDPARTSASNEEDED.
ENGLAND’SSTOVEWORKSISNOTRESPONSIBLEFORANYDAMAGEORINJURYINCURREDDUETONEGLECT,ORDUETOUNSAFEINSTALLATIONOR
USAGEOFTHISPRODUCT.CALLTECHNICALSUPPORTWITHANYQUESTIONS.
Trouble‐ShootingGuide
WARNING:ToavoidELECTRICALSHOCKalwaysdisconnecttheunitfromthepowersourceBEFORE
attemptinganyrepair.Ifthisguidedoesnotcorrecttheproblem,callyourlocaldealerorTechnical
Supportat1‐800‐245‐6489.
*SeeERRORCODESsectionearlierinthismanualforinformationontroubleshootingErrorCodes
Problem Cause Solution
Augernotturning 1.Badaugermotor. 1.Replaceaugermotor.
2.Foreignmatterjammingauger. 2.Removepelletsandobject.
3.Vacuumsensor. 3.Checkexhaustblower.
Smokesmellordustinhouse 1.Improperexhaustconnection. 1.Checkexhaustconnectionsfor
leaks,especiallytheexhaustblower
connect.Sealleakswithsilicone,
aluminumtapeorahoseclamp.
Roomblowernotoperating 1.Loosethermalsensor. 1.Tightenconnectiononsensor.
2.Blowerspeedsethigherthanheatrange,
causingstovetocoolandblowertocycle.
2.Lowerblowerspeed.
3.Looseconnection. 3.Checkcontrolboardconnection.
Exhaustblowernotoperating 1.Looseconnection. 1.Checkcontrolboardconnection.
2.Badblower. 2.Replaceblower.
3.Badvacuumsensor. 3.Replacevacuumsensor.
LazyFire 1.Badexhaustblower. 1.Inspectandreplaceblower.
2.Excessivepelletmoisture. 2.Keeppelletsdry.
3.Excessiveashbuild‐up. 3.Thoroughlycleanunit.
4.Lowqualitypellets. 4.UseonlyPFIpremiumpellets.
BlownFuse 1.Powersurge. 1.Replacefuse;usesurgeprotector.
2.Exposedwire. 2.Checkforexposedorfrayedwire
andlooseconnections.
3.Electricalcomponentshorting. 3.Checkmotorsandblowersfor
obstructionsorshortcircuits.
HighPelletConsumption 1.Lowqualityornon‐uniformlysized
pellets.
1.Usepremiumpelletsortryanother
pelletbrand.
SqueakingNoise 1.Obstructioninaugertube. 1.Checkaugertubeforforeign
objects.
2.BlowerNoise. 2.Remove,clean,andoilblower.
PingingorRattlingNoise 1.Foreignmaterialinblower. 1.Checkbothblowersformaterial.
2.Looseexhaustfansetscrew. 2.Checksetscrewfortightness.
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