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21
EN
Problems Causes Solutions
The appliance does
not work.
The appliance is not plugged in
properly.
Make sure the appliance is properly
plugged in to a main power socket.
You have not yet pressed START/
STOP button .
Press START/STOP button .
You have pressed START/STOP button
but the appliance does not operate.
Close the lid.
The appliance is not heating. Call the customer Helpline (seebelow)
The paddle does not turn.
The paddle does not turn at the beginning
of cooking in cooking modes 2, 3, 4, 5, 7, 8
and 9. Restart using the manual mode to
check the paddle turns. If it does not turn,
check that it is correctly in place and adjust
until you hear a “CLICK” sound. If it still
does not operate contact our the customer
Helpline.
The paddle does
not stay in place
The paddle is not locked.
Reposition the paddle until you hear it
«CLICK» - fig.12.
The tray does not turn. The tray is not locked.
Adjust the poistion until you hear the
“CLICK” sound.
The food has not been
cooked uniformly.
You have not used the paddle. Put it in position.
The food / chips have not been cut
uniformly.
Cut the food / chips all to the same size.
The chips are not
crispy enough.
You are using a variety of potatoes
unsuitable for chips.
Choose a variety of potato suitable for
chips such as Maris Piper or King Edward
for best results. Freshly harvested potatoes
may have a high moisture content, either
cook for a few minutes more or try using a
different batch and/or variety of potatoes.
The potatoes haven’t been
sufficiently washed and dried.
Wash, drain and dry the potatoes
thoroughly before cooking.
The chips are too thick. Cut them more thinly.
There’s not enough oil.
Increase the quantity of oil (see “Cooking
table”).
The filter (12) is blocked.
Clean the filter.
A FEW TIPS IN CASE OF PROBLEMS…
• All the removable parts are dishwasher safe - fig.10 or can be cleaned using a non abrasive
sponge and some washing up liquid.
• Clean the inside and outside of the appliance with a damp sponge and a little washing up
liquid - fig.11. Dry carefully before putting everything back in place.
• If food gets stuck or burnt onto the pan or paddle, leave them to soak in warm water before
cleaning.
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