



1. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store® or Google Play Store.
2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
3. Make sure the scale is fully charged.
4. Make sure your phone has Bluetooth® turned on.
5. Tap + in the VeSync app and select your smart fitness scale.
6. Follow the in-app instructions to connect to your smart fitness scale.
Creating a User
If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.
Note:
1. Place the scale on a hard, flat surface (not a carpet or mat). [Figure 1.1]
Note: Placing on carpet may cause inaccurate measurements or tipping.

2. Make sure your feet are dry. Place bare feet on the scale’s conductive areas. Step onto the scale. The scale will automatically turn on and start measuring your weight.
3. Continue standing on the scale until the digits on the display flash 2 times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc) will show in the app.

If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.
1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off. [Figure 2.1]
3. The scale will show “
” while calibrating, then “
” when calibration is complete. [Figure 2.2]

The display will show “
” when the batteries need to be replaced.
Common Display Codes

The scale doesn’t turn on.
Information flashes on the display and then disappears.
The smart scale doesn’t connect with the VeSync app.
My scale will only measure my weight, not my body fat or other metrics.
Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them.

1. Access the Settings menu by tapping My Account, then Setting on VeSyncFit. Select Fitbit from the menu.
2. Turn on Fitbit, then sign into your Fitbit account

3. Tap Allow to access the Fitbit app.
4. After successfully connecting, your data will sync to the Fitbit app. You will be able to view your progress both on the app as well as online.
