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16 17
EN
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Custo-
mer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot The cups were not preheated.
The brewing unit has cooled down be-
cause 2/3 minutes have elapsed since the
last coee was made.
The temperature set is too low.
Warm the cups by rinsing them with hot
water.
Before making coee, preheat the
brewing unit by selecting the RINSING
function in the menu.
Change the set temperature (see para-
graph “Changing coee temperature”).
The coee is not creamy enough The coee is ground too coarsely.
Wrong type of coee.
Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation (g. 14).
Use a type of coee for espresso coee
makers.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment knob one
click clockwise towards “7” while the cof-
fee mill is in operation (g. 14).
Continue one click at a time until coee
delivery is satisfactory.
The eect is only visible after delivering
two coees.
The coee is delivered too quickly The coee is ground too coarsely. Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation (g. 14).
Avoid turning the grinding adjustment
knob excessively otherwise when you
select 2 cups, the coee may be delivered
a drop at a time.
The eect is only visible after delivering
two coees.
Coee does not come out of one of the
spouts.
The spouts are blocked. Clean the spouts with a toothpick (g.
27).
The coee does not come out of the
spouts, but from around the service door
(A2).
The holes in the spouts are clogged with
dry coee dust.
The coee guide (A3) inside the service
door is blocked and cannot swing.
If necessary, remove coee deposits
with a toothpick, sponge or sti bristled
kitchen brush (g. 23).
Thoroughly clean the coee guide (A3),
particularly near the hinges.
Water comes out of the spouts instead of
coee.
The pre-ground coee may be blocked in
the funnel (A21).
Clean the funnel (A27) with a wooden
or plastic fork, clean the inside of the
machine.
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