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Possible Cause and ResolutionSymptom
– Incorrect system settings.
• Switch automatic phonebook download on. See Settings (page 471).
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
• Check the location of the missing contacts on your cell phone. If they are stored on
the SIM card, move them to the cell phone memory.
– Incorrect system settings.
• Switch automatic phonebook download on. See Settings (page 471).
A message displays suggesting that my
phonebook has downloaded but it is empty
or it has missing contacts.
480
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing
SYNC™ 3
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