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NETWORK CONNECTIVITY – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi network. – Password error.
• Enter the correct network password.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal
is not obstructed.
– Multiple access points in range with the same SSID.
• Use a unique name for your SSID,. Do not use the default name unless it contains a
unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after
successful connection.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal
is not obstructed.
I am close to a Wi-Fi hotspot but the network
signal strength is weak.
– Obstructed network signal.
• If your vehicle has a heated windshield, position your vehicle so that the windshield
is not facing the Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows but not on the windshield, position
your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows
that are facing the hotspot.
413
Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 201907, First-Printing
Network Connectivity
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