User Manual - Page 153

For 5040UBe. Also, The document are for others Epson models: 5040UB

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153
Solutions When Using HDMI Link
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
Make sure the cables meet the HDMI standards.
Make sure the connected device supports the CEC standards.
If you connected a new device or changed any connections, you may need to restart the device.
Connect no more than three devices that support HDMI Link at the same time.
If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
Make sure the Wireless LAN Power setting is set to On.
Check the Security settings and passphrase in the Network Configuration menu.
Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
Parent topic: Solving Problems
Related references
Projector Feature Settings - Settings Menu
Projector Network Settings - Network Menu
Event ID Code List
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
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