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580
Troubleshooting
Sensor Cleaning Problems
The shutter makes a sound during sensor cleaning.
z
Under [
5
: Sensor cleaning], when you select [Clean now
f
], the
shutter will make a mechanical sound during the cleaning, but no picture
will be recorded to the card (
=
382).
Automatic sensor cleaning does not work.
z
If you repeatedly turn the power switch <
1
> and <
2
> within a short
time period, the <
f
> icon may not be displayed (
=
46).
Computer Connection Problems
I cannot import images to a computer.
z
Install EOS Utility (EOS software) in the computer (
=
554).
z
If the camera is already connected via Wi-Fi, it cannot communicate with
any computer connected with an interface cable.
Communication between the connected camera and computer
does not work.
z
When using EOS Utility (EOS software), set [
z
: Time-lapse movie] to
[Disable] (
=
262).
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