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504
Responding to Error Messages
23: Device with same IP address exists on selected network
What to check on the camera
z
Do the camera and another device connected via Wi-Fi to the same
network have the same IP address?
g
Change the camera’s IP address to avoid using the same address
as another device on the network. Otherwise, change the IP address
of the device that has a duplicate address.
g
If the camera’s IP address is set to [Manual setting] in network
environments using a DHCP server, change the setting to [Auto
setting] (
=
490).
Responding to Error Messages 21–23
o
Also check the following points when responding to errors numbered 21–23.
o
Are the camera and the access point set to use the same password for
authentication?
• This error occurs if the passwords do not match when the authentication
method for encryption is set to [Open system]. The setting is case-
sensitive, so check upper- and lower-case characters. Make sure that the
correct password for authentication is set on the camera (
=
517).
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