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579
Troubleshooting
My card reader does not recognize the card.
z
Depending on the card reader used and the computer’s operating system,
SDXC cards may not be correctly recognized. In this case, connect your
camera to the computer with the interface cable, then import the images
to the computer using EOS Utility (EOS software).
The image cannot be resized.
z
With this camera, you cannot resize JPEG
b
and RAW images
(
=
339).
The image cannot be cropped.
z
With this camera, you cannot crop RAW images (
=
337).
Dots of light appear on the image.
z
White, red, or blue dots of light may appear in captured images or on the
shooting screen if the sensor is aected by cosmic rays or similar factors.
Their appearance may be reduced by performing [Clean now
f
] under
[
5
: Sensor cleaning] (
=
382).
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